Regulators must find a balance with artificial intelligence

There's rapid digital transformation underway in the industry and regulators must get with the game plan while not over-regulating the use of AI.

Regulators want to create a fair and orderly marketplace. The problem is that the idea of “fair” is fungible and in a capitalist system, “orderly” can be nebulous.

Still, regulators are trying to ensure that a level playing field exists, though that definition changes with each jurisdiction and regulatory body. The problem is that as new technologies work their way into the financial services arena, regulators are struggling to keep up, particularly when it comes to the use of artificial

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