Eliminating the human touch: Examining RBC’s tech infrastructure evolution

The Canadian bank’s tech infrastructure unit is using Kubernetes as it looks to become a “truly end-to-end digital enterprise.”

Jikin Shah is something of a human Swiss Army knife. He studied instrumentation and control engineering at Gujarat University, about an hour’s flight north of Mumbai. After gaining some work experience, he moved to the US and earned a master’s degree at Marist College in New York.

In 2000, he landed at MetLife and while working at the insurance giant, decided to pursue an MBA in finance. By 2008, he had earned the MBA and worked in five different roles at MetLife, ranging from building out its

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