RBC outlines hybrid cloud strategy, eyes genAI use cases
Technological innovation doesn’t always reap promised rewards. RBC’s head of cloud engineering talks about why the Canadian bank’s hybrid cloud strategy worked, and how it is approaching generative AI.

Banks want to make money, and the argument for investing in technology is that it can make the money-making process easier. These firms may also want to be in step with the pace of tech advancement in a bid to speed up workflow processes, as well as match their more nimble, tech-forward clients.
But do these aspirations match the actual results of tech investment? A 2021 McKinsey article details how often banks mismanage their technological resources and estimates that on average, banks convert
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