Trust though transparency: The need for explainable AI
In this guest column, Broadridge’s Mary Beth Sweeney tells the story of BondGPT’s creation and the company’s endeavor to ensure that any uses inquiries are met with traceable answers from the service.
The black-box nature of many AI models is creating real problems in essential fields like finance and healthcare—and it should.
According to data from Broadridge’s fifth annual Digital Transformation & Next-Gen Technology Study, 70% of financial firms believe generative AI should be tightly regulated due to its potential to introduce major risks, and 41% cite ongoing data security challenges with AI. As professionals in these and other industries increase their reliance on this technology, the
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