Reuters is considering extending its so-called customer performance support (CPS) team -- once known as the global usability team -- to the U.S. and Asia. The team was established at Reuters' London headquarters to improve the usability of the vendor's market data products by going directly to customers for feedback. As part of its mandate, the group has been tasked with creating a set of standard guidelines to which all Reuters user interfaces will someday adhere.
According to Greg Garrison,
Bill Murphy, CTO of Blackstone, once again joins the podcast to discuss the private equity firm's new offices, designed to house its innovations team.Subscribe to Weekly Wrap emails