Focusing on business fundamentals will lead to long-term rewards, says Michael Roche, executive general manager, market services at the Australian Stock Exchange
IMD: What is your top priority this year?
Roche: Our top two priorities are: a) significantly enhancing levels of customer service and customer satisfaction; and b) generating further revenue growth by further developing and enhancing our product portfolio.
IMD: What is your biggest challenge?
Roche: Continually ensuring our cost base i
Jesse Lund talks about real uses for DLT in the capital markets, lessons learned while rolling out IBM's blockchain platform, and what’s ahead for 2018, and into 2019.Subscribe to Weekly Wrap emails