BST Preps Business Intelligence Unit

The new division will evaluate whether workflow orders from clients-generally analysts, investment bankers and advisors-should be outsourced or fulfilled domestically, and will also oversee the training of offshore workers, negotiate worker contracts and supervise quality control, as well as offer a vendor management service for negotiating contracts for data services used by offshore centers.

The research requests can be broken down into three levels: level one involves "pick and pull" research,

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