Thomson Financial Talks Back

INDUSTRY ISSUES

Inside Market Data asked the three major market data vendors to respond to the customer wish list outlined by the user panel at Inside Market Data Europe last month (IMD, Oct. 3). Bloomberg did not respond, while Reuters said it prefers to deal with customers directly. Thomson Financial, however, agreed to provide its perspective.

Wish: Effective and meaningful Service Level Agreements.

David Bilbe, European commercial director, Thomson Financial: Regardless of whether or not we have negotiate

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