AFTAs 2016: Best Communication Infrastructure Provider—IPC Systems

Unigy is a unified, service-oriented architecture-based trading communications platform that is currently in use within 1,500 trading floors worldwide and over 33,000 positions, occupying a central place in IPC’s technology portfolio. The platform acts as a central communications hub that can be further expanded through the integration of other IPC applications and endpoints, or in-house-developed applications.

Throughout 2016, IPC focused on building out the platform’s capabilities to improve trader productivity. One of the major enhancements made to Unigy was the introduction of the IQ/MAX Touch endpoint, the second generation of the product which replaces the previous IQ/MAX turret.

IQ/MAX Touch provides traders with a flexible touch-screen communications device for high-speed voice communications, further improving on customization options available to them.

One of the benefits for IPC in concentrating on touch-screen technology is that while some trading institutions are moving away from traditional turret systems, development of new applications and enhancements to the UI is streamlined through the presence of a tactile interface.

Trading screen real-estate has never been so valuable and ease-of-customization has become a key demand of communications systems.

Unigy is a unified, service-oriented architecture-based trading communications platform that is currently in use within 1,500 trading floors worldwide and over 33,000 positions, occupying a central place in IPC’s technology portfolio.

The IQ/MAX endpoint provides access to five IPC applications aimed at driving improving trader performance, covering counterparty line management, a contact directory, managing the open voice circuits that allow users to listen to multiple conversations simultaneously for collaboration with counterparties on complex trades, a complete communications history, and a detailed notifications system that provides users with a full view of their communications flow. Other upgrades made to the platform include enhanced security, direct SIP-based private lines, and end-user productivity and operational enhancements.

IPC is not resting on its laurels, however, and is planning further developments to the platform focusing on key areas such as interoperability with other systems and applications to an application programming interface (API) level, enhanced security features, and enabling the platform to support more complex compliance requirements, to ensure voice recordings are captured, maintained and stored according to various regulatory mandates.