The Hard, Human Lessons of RPA
Robotics’ promise to revolutionize operations by automating tasks and accelerating processes is hitting implementation roadblocks.
Asset managers and buy-side firms are exploring the potential of robotic processing automation (RPA) to slash costs, digitize functions and remove inefficiencies, but roadblocks to the technology’s adoption and implementation are teaching some hard lessons along the way.
Firms should be wary of using RPA to solve complex problems because of the time, cost and effort required to build and implement the technology, according to Alanh Husson, chief transformation officer at Unigestion. During a
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