Blue water rafting: How RBC’s AI Group is navigating the AI rapids
After forming its new AI Group, RBC is building a governance layer to help minimize risks posed by agentic AI.
Bruce Ross loves a challenge.
An engineer by trade, Ross spent 28 years at IBM before joining the Royal Bank of Canada in January 2014. His former work with IBM had taken him from his native Canada to London, Madrid, and New York, and though IBM was still inventing groundbreaking technologies in late 2013, Ross was itching for something new.
“The biggest company in Canada was looking to transform who they were, and [CEO] Dave McKay had a vision that said, ‘I want to create the digitally enabled
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