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Banks should not count humans out in adoption of agentic AI

It will take time to strike a balance between humans and AI agents, and it may start in post-trade, Diederik Geeraerts writes.

agent
Credit: Alexander Sikov

Artificial intelligence development is advancing within investment banks. Financial institutions have spent years deploying AI—first with bots, more recently with copilots, and now increasingly in the form of agents.

There is much excitement about what this means for the shape of the workforce. Banks must identify how AI agents and humans work best together, so existing teams can focus on the areas where they offer the most value. At the same time, they need to use caution as concerns rise over

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