Great expectations

"If investors are rattled by market conditions, they're more likely to leave because of a servicing problem," said Investit's Catherine Doherty when responding to one of Joel Clark's questions during an interview for January's 2009: the year of doing more with less feature. "But if a manager can really explain that a product is doing what it always said it would do in these market conditions, then the client is more likely to stay," reasoned Doherty.

Doherty's assertions can be applied to just

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact [email protected] or view our subscription options here: http://subscriptions.waterstechnology.com/subscribe

You are currently unable to copy this content. Please contact [email protected] to find out more.

To continue reading...

You need to sign in to use this feature. If you don’t have a WatersTechnology account, please register for a trial.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an individual account here: