Buy-side outsourcing grows up

Contracting a specialist service provider to manage certain business processes or IT requirements strikes a chord with many buy-side firms. But that only holds true if both firms have an explicit understanding of what the relationship entails, and the outsource provider has the necessary IT flexibility and extensibility to grow with the firms it is partnering with. By Stewart Eisenhart and Victor Anderson

W ith a track record less extensive than that of the sell side or banking sectors, buy