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CITY INSIDER

CITY INSIDER

Insider hears that an unsuspecting energy trader loaded Reuters' newest Internet-based energy service offering onto his PC and promptly lost his Microsoft Office suite, his Outlook Express and his Internet Explorer and Internet access. After several frantic phone calls (he had to get the number through Directory Assistance, as the instructions only included an email address for Help) to Reuters' help desk and a run through of his exact steps with two techies, the trader had to go out and buy a

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