Taking Back the Clout

BEFORE THE SPIN

While the experts are telling us that we are in the middle of a fragile recovery, users firms have known this for a while and have been acting accordingly. So much so, that the purchasing departments of many major firms are putting the vendors through the wringer. The vetting and due diligence that are being exacted before a contract can be signed would have been unheard of five years ago. Deals in the millions were agreed to almost on a whim, say some vendors. The point then was to exploit

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