Brown Brothers Harriman's Welch Explains Bank's Use of Artificial Intelligence

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At Brown Brothers Harriman (BBH), which services more than $5 trillion of assets, several projects that use emerging technologies—namely, artificial intelligence, machine learning and robotic process automation—are underway. Kevin Welch, managing director of investor services at BBH, spoke with WatersTechnology about how the investment firm has used these technologies to tackle both internal problems and those of clients, projects in its pipeline, and a changing landscape at one of the oldest

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