Natterbox to Provide Mobile Call Recording to Orange
Natterbox, the UK-based cloud based voice services company, has signed a partnership with voice and electronic trading infrastructure provider Orange Business Services─Trading Solutions to provide mobile call recording.
The network-based solution allows any organisation regulated by the Financial Services Authority (FSA) to license the service and become compliant with legislation on mobile call recording.
"Mobile call recording is something that has become a necessity to regulated financial services companies in the last year," says Natterbox CEO Neil Hammerton. "Failing to comply could land organisations in serious legal trouble and they have been crying out for a simple, secure, non-disruptive solution."
"Many businesses that opted for app-based recording solutions when the rules were first introduced have been finding that they are overly complex, easily circumvented and unworkable."
Adds Lionel Grosclaude, CEO of Orange Business Services─Trading Solutions: "Our mobile voice recording solution not only provides what clients need for compliance purposes but goes above and beyond, enabling better detection and prevention of fraud for robust governance, adding additional value to their systems."
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