Truphone to Offer Unlimited Recording

The move follows last week's announcement by analyst firm Ovum that only a third of UK banks are compliant with mobile recording regulations, citing cost as the main factor. "They often forget that a single fine from the regulator far outweighs the cost of a mobile recording solution," commented Rik Turner, senior analyst at Ovum.

The new pricing plan for the Truphone Mobile Recording Solution, available through June 30, will be priced at $70 per user per month with unlimited voice, text and up to 1GB of data. Truphone previously charged a flat fee for the recording and another fee per minute. All together, users paid an average of $150 per month, according to Paul Liesching, SVP of enterprise partners and solutions.

"Removing this price barrier we think is the last hurdle to enabling the market to embrace mobile recording," he tells Sell-Side Technology.

There is an additional charge for using more than 10GB of data storage, though Liesching says that no user has reached that mark in three years of Truphone offering the service.

Depending on the popularity of the new pricing model, Truphone may keep it in place after June 30.