UBS Implements Arago's Artificial Intelligence Platform

- By Dan DeFrancesco
- @dandefrancesco
- 27 Oct 2016

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Arago's Hiro will support UBS Global Production Services. The platform will automate processes across the entire IT stack. The bank will use Hiro to solve complex IT issues in non-standardized, distributed environments.

"The implementation of Hiro is a key step towards a new kind of process automation based on artificial intelligence. This underpins UBS' reputation of being an innovation leader," said Stephan Murer, chief technology officer at UBS, in a statement. "After a short trial phase we became convinced of the benefits that Arago's problem-solving artificial intelligence delivers to its clients. The integration of Hiro in our highly complex ecosystem was seamless."

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