BOOK--The Innovator’s Dilemma

"It’s the bible around here," Moneyline business director Larry Ng says of this book. Two days later, the book turns up again, this time prominently displayed on Communicator president Leo Schlinkert’s desk. It’s also among the bestsellers listed on Amazon.com for employees from Reuters, Citigroup and Merrill Lynch, even after two years in print.

So what’s all the fuss about? Well, Christensen, an associate professor at the Harvard Business School, suggests how to