Witad Awards 2018 Write-Ups: Technology Innovator of the Year (End-User)—Kim Prado, RBC Capital Markets

Indeed, the development and use of emerging technology—in particular, machine learning—has marked her 12-plus years at the Canadian banking giant. Under her leadership, the bank has rolled out its SalesBook order management system, which uses artificial intelligence to match axes and inventory, in order to present trade ideas to salespeople that are customized for clients. Her work on the customer relationship management side, too, has “resulted in RBC realizing a view of our total relationship