In the Waters Rankings, IPC taking home this category is about as close to a sure thing as there can be for an awards program in which end users vote for the winners. This win makes it 14 in a row for IPC, thanks to its Unigy platform.
As IPC has looked to expand its suite of services, it has partnered with GreenKey Technologies. In September, it teamed with the vendor to add a real-time transcription component to its offering and to leverage voice data generated on IPC’s platforms for analytics. Then, in March 2019, IPC made a strategic investment in GreenKey.
Bruce Bolcer, vice president of enterprise engineering at IPC, says the vendor is constantly pushing for more flexible delivery options for its clients, as they want to better understand their voice data.
“We’re focused on expanding our API and integration areas by exposing our data to other solutions, like in our partnership with GreenKey,” Bolcer says. “At the same time, we’re also expanding our cloud services, as we’re offering alternative delivery of Unigy to users with a more on-premise distribution so they can take advantage of the cloud.”
He adds that IPC will still offer support through a private cloud. IPC can also host a dedicated Unigy system in a datacenter, and offers a private network to companies for their trading turrets. He says this allows companies that want to know more about the health of their system to have access to it and solve any issues impacting the system much faster without sacrificing privacy.
Bolcer says IPC is continuing to talk with other potential partners and is brainstorming how to add more features to give broker-dealers even more control of their data.
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