AFTAs 2021: Best IT integration initiative—JP Morgan Chase


Robotic process automation (RPA), or bots, address specific process inefficiencies. Typically, one bot is deployed per problem, which often results in longer development times and challenges with scaling. 

Traditional bots can take about two months to build. 


JP Morgan Chase Asset and Wealth Management’s (AWM’s) Center of Excellence designed Bot-as-a-Service (BaaS), a plug-and-play configurable solution that allows teams to deploy bots instantaneously. 

BaaS has a

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