Asia Awards 2022: Best AI initiative—Standard Chartered

Standard Chartered wins the best AI initiative category in this year’s WatersTechnology Asia Awards thanks to its Skynet observability platform, designed to solve issues caused by customer journeys changing states and traversing multiple systems built with disparate technologies. Skynet introduced artificial intelligence to the firm’s IT operations (AIOps) by implementing big data, advanced analytics and machine learning (ML) across its customer service journeys. Skynet on Cloud enables

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