LONDON--As head of investment operations and IT for Dresdner RCM (DRCM), Nigel Warner is leading the newly combined customer relationship management and e-commerce strategies. He is also heading the firm’s STP efforts.
Warner says DRCM combined CRM and e-commerce because the two are so closely related: "At the end of the day, we’re talking about clients, how we connect to them and what we know about them." Dave Reynolds, director of information technology, is now heading up the efforts as com
James and Anthony talk about the looming Sibos event in Toronto and take a look at some recent M&A activity and blockchain developments in the capital markets.Subscribe to Weekly Wrap emails