The art of learning on the job


Like many other IT managers heading up the technology operations for financial services organisations, Richard McGrail, Baillie Gifford’s IT director, stumbled into the position some 16 years ago. He talks to Victor Anderson about the changes he’s seen in the industry and how a blend of internal and external forces are driving his firm’s technology initiatives

Tell me a bit about Baillie Gifford in terms of its main business, client numbers and assets under management.

Baillie Gifford is

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