Bank of Scotland Achieves 98% Accuracy
APFIS 2007
SINGAPORE-In five years, Bank of Scotland has grown its reference data unit from one to 83 employees in a bid to improve data quality, according to David Miller, director of credit systems, Bank of Scotland and Douglas Tully, associate director, Bank of Scotland, in a presentation at the Asia Pacific Financial Information Summit in Singapore.
The Edinburgh-based firm initiated the project in 2002 to "escape the cycle of poor data quality" and create a customer-centric model across the business
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