TOFIS Keynote: National Bank of Canada Uses AI to ‘Brew’ a Richer Blend of Banking Services

Some fear the prospect of artificial intelligence taking traders' jobs. But, explains National Bank of Canada's Alexis Gouslisty, AI's greatest opportunities are in transforming the way banks manage data internally and how they interact with clients.

alexis-gouslisty-national-bank-of-canada

Gouslisty described his efforts to transform National Bank of Canada, using AI to improve the customer experience, comparing the challenge facing banks around using AI to offering greater value to clients to the coffee industry:  In addition to savings and efficiency benefits, innovation and better customer experience translates to being able to charge higher fees for services, he said. For example, a cup of coffee beans may cost one cent per cup. An individual-serve packet of coffee may cost 25

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact [email protected] or view our subscription options here: http://subscriptions.waterstechnology.com/subscribe

You are currently unable to copy this content. Please contact [email protected] to find out more.

To continue reading...

You need to sign in to use this feature. If you don’t have a WatersTechnology account, please register for a trial.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an individual account here: