Etrali, Nice Systems Combine Turrets And Voice Tech For Texas Energy Floors

VOICE & MULTIMEDIA

HOUSTON--Over the past few weeks, several energy trading floors in Texas have adopted turrets from Paris-based Etrali that are outfitted with voice recording and conversation retrieval technology from Tel Aviv-based Nice Systems.

More than 50 traders at the former NGC Corporation, a Houston, Texas-based natural gas marketer now known as Dynegy, received the combination Etradeal turrets/Nice Call Logging System (CLS) database system on July 13. By summer's end, approximately 75 traders at Noram

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact info@waterstechnology.com or view our subscription options here: http://subscriptions.waterstechnology.com/subscribe

You are currently unable to copy this content. Please contact info@waterstechnology.com to find out more.

Sorry, our subscription options are not loading right now

Please try again later. Get in touch with our customer services team if this issue persists.

New to Waterstechnology? View our subscription options

Waters Wrap: GenAI and rising tides

As banks, asset managers, and vendors ratchet up generative AI experiments and rollouts, Anthony explains why collaboration between business and tech teams is crucial.