Deutsche Tackles Enterprise CRM

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After spending nearly three years standardizing data, Deutsche Bank is rolling out a massive new database that draws a link between customer service and revenue.

Can customer relationship management be tied to profitability? Deutsche Bank thinks it can. Last fall, after nearly three years of preparation, the firm rolled out a newly integrated CRM and MIS system that ties the bank's CRM and P&L data together. By linking the two, Deutsche Bank says it's giving its employees the ability to analyze

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A rough race begins: Industry faces uphill transition to T+1 settlement

With T+1 compliance set to begin next May, firms will likely be burdened by reduced IT budgets, existing legacy systems and manual processes over the next 15 months. So, while faster settlement will help innovate the middle and back office, some argue industry needs a longer timeline.

Build versus buy: How to evaluate your software

For as long as the investment management industry has used software, there has been a debate about whether asset managers should build or buy their tools. Jonas Svallin, global head of quantitative research and product development at FactSet, argues that…

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