Experts: Firms to Increase Offshoring in 2009

Another driver is that companies are becoming more confident of the ability of offshore partners to deliver high-quality services, says Nick Mayes, senior consultant at research firm Pierre Audoin Consultants (PAC). "We're starting to move up into higher value areas, such as package application management and infrastructure management-the remote monitoring and management of things like servers, desktops, datacenter infrastructure and network infrastructure," he says. These are areas currently

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