Should IT Be Profit Center Or Service?

Technologists should always keep in mind how much money an application will bring to the firm and how much is spent by keeping it up and running, says Sorin Cismas, principal, head of application infrastructure support at Bank of America, who spoke at a panel discussion on grid computing held at the DWT 2008 conference in London.

"Our goal is to deliver what the business needs," says Cismas. "It may be detrimental to the firm to deliver something that is what is IT considered to be the best, but

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