Dolan Acts on Fidelity Unit's Transformation

Corporate actions service sees staffing, branding and product changes

Will Dolan, head, Fidelity ActionsXchange

Since becoming head of Fidelity ActionsXchange, the corporate actions information service that is part of Fidelity Investments, in September 2013, Will Dolan has led a transformation of the company.

That transformation has centered on better supporting clients, responding to industry mandates and establishing a project management-focused culture. Dolan is accomplishing these changes partly though personnel moves and partly through re-branding and re-focusing product offerings.

"We reorganized

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