Universal-Investment Explores AI to Develop ESG Services

The administrator is looking at how artificial intelligence can be used to extract online sentiment and create customized alternative data services to attract clients.

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Universal-Investment, the Luxembourg and Frankfurt-based administrator is experimenting with the use of artificial intelligence (AI) to extract valuable insights and sentiment from online sources to build client profiles and develop dedicated alternative data services.

In the initial stages of its exploration, the firm is using machine learning (ML) and in particular, natural language processing (NLP) to scrape the web and for gathering data associated with the environment, social or governance

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