Pandemic Fuels New Wave of Surveillance Tech

Firms are investing in new solutions for monitoring the front office in lockdown conditions, but the latest technologies raise concerns about privacy and intrusion.

Trendline-Waters-Surveillance

Whispering, jitteriness and signs of frustration are behaviors compliance teams can pick up on when scanning a trading floor or a team of portfolio managers. With staff working from home due to the coronavirus pandemic, compliance officers in banks and asset managers have to find new ways to monitor employees in the absence of observable behavioral cues.

“You pick up people’s body language, their movements, if they are going to meeting rooms [at strange times]. You overhear things in the

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