Morgan Stanley’s Digital Research Assistant Knows Who You Are

The bank's AI-powered research chatbot, developed with Symphony Communications, acts as a personalized research assistant and will soon be rolled out to external clients.

Morgan Stanley’s investment research chatbot, AskResearch, gets smarter every day.

Developed over the last two-and-a-half years in partnership with Symphony Communications, AskResearch is an AI-powered bot that has been helping the bank’s analyst and sales teams query the near-50,000 reports the researchers generate each year.

Up until now, the chatbot had been an internal research assistant, but the bank is just beginning to embed it within client-facing applications. AskResearch is a text

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