The Changing Face Of Outsourcing
The use of 'global talent' or offshore outsourcing has gained momentum over the last ten years across the financial services industry and financial firms have taken advantage of the benefits of using offshore resources in technology development, operations, processing, helpdesk as well as other tasks, in order to save costs and improve efficiencies. Indeed, some outsourcing initiatives have been so successful in venturing abroad that firms have even expanded their offshore activities to include
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