Inside The Pinnacle Alliance
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By Samara Zwanger
Critics bashed it, but the Pinnacle Alliance saved JP Morgan $263 million in four years. However, thanks to the JP Morgan Chase merger, its future is far from assured.
The Pinnacle Alliance is among the most controversial and widely debated IT projects on the Street. Critics pummeled it even while JP Morgan counted its savings. But the passage of time--four and a half years, to be exact--has helped put the $2.1 billion, seven-year outsourcing deal in perspective.
Even its
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