Measuring the Unexpected


The events of Sept. 11 brought increased attention and confusion to the practice of managing operational risk.

Operational risk has always been hard to define, much less measure. Last fall, it became even more challenging as Sept. 11 illustrated what an inexact science the entire process is--even for those who have been early adopters of operational risk technology.

"It took us a few weeks before we could make sense of [Sept. 11]--to figure out how we would record it," says Jonathan Howitt, head

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Refinitiv’s PermIDs: Converting needs into opportunity

Refinitiv’s PermID framework was conceived as a proprietary tool to address an internal challenge around identifying objects in the firm’s information model. Once it had proved its worth, it was rolled out to the firm’s clients to significant success.

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