Build a Help Desk
OPEN PLATFORM
A well-trained and well-staffed Help Desk can be your first line of defense against virus attacks, angry callers, and frustrated traders.
Most companies, regardless of size, can benefit from establishing a formal Help Desk to support the technology-related needs of their employees. Consistent, high-quality support provided by trained technicians, coupled with best-practice technology policies, can result in significant benefits, such as less down time for PCs and corporate systems (i.e., e-mail
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@waterstechnology.com or view our subscription options here: https://subscriptions.waterstechnology.com/subscribe
You are currently unable to print this content. Please contact info@waterstechnology.com to find out more.
You are currently unable to copy this content. Please contact info@waterstechnology.com to find out more.
Copyright Infopro Digital Limited. All rights reserved.
As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (point 2.4), printing is limited to a single copy.
If you would like to purchase additional rights please email info@waterstechnology.com
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (clause 2.4), an Authorised User may only make one copy of the materials for their own personal use. You must also comply with the restrictions in clause 2.5.
If you would like to purchase additional rights please email info@waterstechnology.com
More on Trading Tech
SGX to modernize data lake
The work is part of the exchange’s efforts to enhance its securities trading platform.
Digital employees have BNY talking a new language
Julie Gerdeman, head of BNY’s data and analytics team, explains how the bank’s new operating model allows for quicker AI experimentation and development.
Everything you need to know about market data in overnight equities trading
As overnight trading continues to capture attention, a growing number of data providers are taking in market data from alternative trading systems.
TMX Datalinx makes co-location optionality play with Ultra
Data arm of the Canadian stock exchange group is leveling up its co-lo capabilities to offer a range of options to clients.
NYSE plans new venue, Levy leaves Symphony, and more
The Waters Cooler: MIAX sells (most of) its derivatives exchange, BNY integrates with Morningstar on collateral, and science delights in this week’s news roundup.
Brad Levy takes the reins at ThetaRay
The now-former Symphony CEO is looking to expand the financial crime monitoring company’s global footprint.
Brokers must shift HFT servers after China colocation ban
New exchange guidance drives rush for “proximity colo” in nearby datacenters.
RBC takes European traders to the Endgame
The Canadian bank’s complex execution algorithm, increasingly popular with traders stateside, is making landfall in Europe. But the region’s fragmented markets mean adoption is not simply a matter of plug-and-play.
