Left Behind: Buy-Side Firms Face Age-Old Question on AI

When it comes to artificial intelligence, first-mover advantage is clear. But for buy-side firms that do not have the resources of global giants and are finding they are increasingly unable to compete, it becomes a tough question—do you trust third-party providers to do it for you, or invest in something that may not return what you hope? By James Rundle

“Technology is changing too quickly for us,” sighed the head of IT at a US-based family office, while taking a break from SS&C Technologies’ annual client conference in September at Las Vegas’ Wynn casino. In the 100-degree heat of Nevada in late summer, the topic of conversation throughout the entire event tended toward artificial intelligence, machine learning and other emerging technologies, but for some, they may as well have been talking about fairy dust.

“We’ve only just got [SS&C’s back

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