Industry: HFT Brings Higher Costs to Futures Markets

"Direct market access has put additional focus on our resources and support within our Globex control center, which is our main market operations," says Alan Shontz, director of channel partner management at the CME Group, who participated in a recent conference sponsored by the Futures Industry Association (FIA). "We're very focused on having the right level of responsiveness and power ... to help the customer if issues arise."

The futures industry is making progress on balancing faster access

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