BT and Teleware Join Forces to Provide Mobile Recording Service

Man using a mobile phone
BT and TeleWare release recording service to help firms meet FSA call-recording regulations.

BT and TeleWare have released a network-based recording service for mobile (cellular) devices, designed to help UK financial organizations meet new Financial Services Authority (FSA) call-recording regulations, which come into effect on November 14 this year.

"We've devised a solution together with BT that effectively doesn't rely on any software on the handset - you change the SIM [subscriber identifier module] card in the phone and away you go," says Steve Haworth, CEO of TeleWare. "We can

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