Turning Inward

ON BALANCE

It used to be that organizations disdained building their own technology, claiming it wasn’t a "core competency." Instead, they turned to technology vendors for either off-the-shelf products or custom-built systems.

Similarly, many companies gave up ownership of certain operations to outside vendors and consultants. But whereas outsourcing remains quite popular, more and more companies are doing the opposite when it comes to technology: they’re building it themselves.

Admittedly, this is a per

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