Getting Under the Surface of Standards

“If you speak to five people about data quality, you will get 10 different definitions of what it means,” suggests Llew Nagle, head of consumer service management for reference data at Deutsche Bank. This multiplicity of answers frustrated the data quality aficionado so much that, 18 months ago, he set up a working group to pin down what is meant by the term. Under the sponsorship of the EDM Council, the group agreed on a common definition of data quality that organizations can now use to make