The consulting conundrum

FEATURE

Gone are the Y2K days, when consultancies could exploit their strong positions and bill their clients big money for questionable services. The roles have been reversed for financial services firms, and consultancies are having to back up their ‘smoke and mirrors’ claims with measurable, value-added services. By Victor Anderson and Stewart Eisenhart

The financial services industry has changed a lot in the past few years. Whether the incidents of September 11, 2001 marked the end of the good

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