chatbot
UBS Head of Tech: How Virtual Desktops Keep Workers Plugged in During the Pandemic
The Swiss bank’s A3 system offers a blueprint for remote working as the industry looks to life beyond coronavirus.
HSBC Beefs Up Internal Chatbot for Remote Working
The bank plans to deploy its virtual assistant to 300,000 users to improve the working-from-home experience.
NatWest Markets to Expand Chatbot for IRS Trade Execution
The investment bank is upgrading its chatbot in response to user demand for more capabilities.
Barclays Revamps BARX Platform Using OpenFin
Executives from Barclays discuss why the bank is transforming its BARX trading platform and what that might mean for the future of trading desktops.
Ping An: NLP Takes on Greater Importance in Turbulent Times
The firm's chief scientist discusses how NLP is being used to prevent the spread of the coronavirus and how it can be applied for financial services.
Transforming NLP: A Look at New Tools Being Used by Banks
The evolution of natural language processing is rapidly progressing. Jo Wright takes a look at BERT, one of the more game-changing innovations that is helping to transform the field of machine learning in the capital markets.
HSBC Trials Bot-to-Bot Interactions With Other Symphony Users
The bank's securities services arm increased efficiency with chatbots, and is now having interactions with clients—without human involvement.
HSBC Securities Arm ‘Strangles’ Legacy Tech with API Wrapper
The securities services business has embarked on an API strategy to offload its legacy tech and produce better connected products.
NatWest Rolls Out Personalized Trader-Dealer Chat Bot
The digital assistant is built on Symphony’s open-source technology and integrates with existing trader-dealer workflows.
Deep Learning: The Evolution is Here
Advancements in AI have led to new ways for firms to generate alpha and better serve clients. The next great evolution in the space could come in the form of deep learning. WatersTechnology speaks with data scientists at banks, asset managers and vendors…